Privacy Policy

1. Introduction

EVA (Event Vendor App) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Account credentials
• Profile information and photos
• Payment and billing information
• Event details and preferences
• Communications with vendors or clients

Automatically Collected Information

When you use EVA, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our platform
• Connect clients with appropriate vendors
• Process transactions and send related information
• Send administrative information, updates, and marketing communications
• Respond to enquiries and offer customer support
• Personalise and improve user experience
• Monitor and analyse usage patterns
• Detect, prevent, and address fraud and security issues

4. Information Sharing

We may share your information in the following situations:

• With Vendors/Clients: To facilitate bookings and communications
• Service Providers: Third parties who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale
• With Consent: When you have given us permission to share

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@eva.events

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect platform functionality.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

EVA is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: