Everything you need to know about using Eva
Find answers to common questions about booking, payments, vendor verification, and more. Planning your event is easier with Eva!
Simply browse or search for your desired vendor, view their profile, and click the 'Request Quote' or 'Book Now' button. Fill in your event details and the vendor will respond to your enquiry.
No, Eva is free for event organisers and clients. You only pay the vendors for their services. Vendors may pay a subscription or commission to be listed.
All vendors go through a verification process, including document checks and reviews, before being listed as 'Verified' on Eva. Look for the verified badge on vendor profiles.
Yes! You can chat with vendors directly through Eva's secure messaging system to discuss your needs before making a booking.
Vendors on Eva accept a variety of payment methods, including bank transfer, credit/debit cards, and secure online payments. Check each vendor's profile for their accepted methods.
After your event, you'll receive an email and dashboard prompt to rate and review your vendor. Your feedback helps others book with confidence!
Yes, your Eva dashboard lets you track all enquiries, bookings, payments, and messages in one convenient place.
Still have questions?
Can't find the answer you're looking for? Please chat with our support team or visit the Help Centre.
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